Help CenterIf your Amazon Seller Central account has been not used for a period of time or for purposes of an addiitional security verification, Amazon may notify you by email and deactivate the account. See example email notification below.
In order to reactivate your Seller Central account, please complete the credit card verification process and notify your store manager in your dedicated Slack channel when steps below are completed. To complete the verification process:
- In Seller Central, go to 'Settings' and click 'Account info'.
- Under ‘Payment information’, select ‘Charge method’.
- Click ‘Replace charge method’ and add your credit card details.
Note: It may take up to 48 hours for updates to your credit card information to reflect on your seller account. Once the information is updated, your account will be reactivated and any restrictions will be removed.