How Can I Update My Billing Information for My Dedicated Team Member?

2 min. readlast update: 01.31.2024

Ensuring that your dedicated team member's billing information is up-to-date is crucial for uninterrupted service. Here's a simple guide on how to update your billing information for your dedicated team member:

Updating Billing Information via Stripe

  1. Access Stripe: To update your billing information, you can use the Stripe platform. Please go to the following link: Stripe Billing Login.
  2. Login: Log in using the email you have submitted with us here at ARC. The portal is created for you upon signing up.
  3. Access Billing Section: Once logged in, navigate to the billing section or dashboard. This is where you can manage your payment methods and update your billing information.
  4. Update Payment Method: In the billing section, you should find options to update your payment method. This typically involves adding a new credit card or bank account and setting it as the default payment method.
  5. Verify Information: Ensure that all the billing information you provide is accurate and up-to-date, including credit card details or bank account information.
  6. Save Changes: After making the necessary updates, save the changes to update your billing information.

Verify the Update

It's essential to verify that your billing information has been successfully updated. You may receive a confirmation email from Stripe once the changes have been processed. Additionally, you can log back into your Stripe account to confirm that the new payment method is active and set as the default.

Contact Support

If you encounter any issues or require assistance during the billing information update process, please don't hesitate to reach out to our customer support team at support@automatedretailcommerce.com. We're here to help you every step of the way and ensure a smooth experience.

Remember that keeping your billing information current helps prevent service interruptions and ensures that your dedicated team member continues to provide the support and services you rely on.

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